We at
The Trading Pin Zone are happy to back our work with
exceptional customer service.
We have a 100% quality guarantee. The
Trading Pin Zone backs all of the products we manufacture with our
100% Quality Guarantee. We will replace any custom product we manufacture that is found to have
defects in materials or workmanship. We do not do refunds.
Shipping details:
Our normal delivery time is about 14 days. However, during the
busy baseball seasons we do not guarantee delivery dates because of
the high volumes of orders.
We suggest that you order your pins, with enough time to allow
for discrepancies.
For rush orders, we cannot guarantee that your order will arrive
on time either. That's why we encourage you to order at least
3 weeks in advance! Rush orders only ensure that your order is moved
up in place of the production line.
So, what is our procedure for ordering?
First we will provide you with artwork that is an exact
replica of your pin. Before we start production on
your custom pin, we will email you an artwork proof. The proof will
be an exact replica of the pin you will receive. At that time, you
will have the chance to make any additional changes that you wish to
have made.
Please review your artwork proofs closely. We want to
provide you with pins that
you will be happy with and that are an accurate depiction of
your organizations logo. To ensure that we produce your pin to your
specifications, please look at each aspect of your artwork before
you confirm with us. Specific areas to review will include, PMS
colors, which can be found at
www.pantone.com
, spelling, and designs.
Then we will confirm your order before production begins.
We will send you an order confirmation to confirm the proof that you
choose, the quantity you want to order, and the cost of the order.
Once you have responded to our confirmation email, and we have
received payment we will begin production.
We will send you an order confirmation. Once you review
your artwork and confirm with us that it is correct and that the
quantity and size is right, we will send you an email to let you
know your order has been finalized. At this point orders may not be
canceled for any reason.
Finally we will deliver your product to you within 14 days
of payment received. After you confirm your order we
will start production and your order will be shipped to you within
14 days.
A few more facts:
We are not held responsible for the use of logos,
trademarks, or copyrights that you submit to us. By
ordering from The Trading Pin Zone you assume all responsibility or
liability of the use of any trademarked, or copyrighted logos.
Please provide an accurate shipping address. We
do not ship to PO Boxes. The Trading Pin Zone will not be held
responsible for any orders that are delayed due to shipping. We can
not control mistakes made by United States Postal Services, nor can
we control what happens with United States Customs.
All sales are final.
We do not issue refunds or credits.
We
will replace any item that is defected or that is poor quality.
Please, respond within 14 days of receiving order.
Should legal disputes arise, you agree that the
dispute shall be handled in Nashville, TN.
By
purchasing from us, you also agree that any use of copyrighted or
trademarked material is not infringed upon. In the event that you
illegally use material, you hereby accept the responsibility
exclusively on yourself, and exonerate The Trading Pin Zone
completely free from any wrong doing should a legal proceeding
incur.
The logos and trademarks shown on this website are for
illustration purposes of our reproduction abilities only. Your
purchase of merchandise
from The Trading Pin Zone does not in any way allow you permission
to reproduce logos or trademarks.
